Conozca los 7 puntos de Contacto de la jornada del cliente
For World Environment Day 2021, L'Oréal Professional Products Division shares its commitment to a more sustainable hairstyling industry, in line with L'Oréal for the Future program. Because we
In this module, explore the importance of empathy and how to create deeper connections and stronger relationships with your guests.
Join us to learn the importance of creating memorable experiences for your guests. Learn the difference between expected and memorable to make sure that each guest experience surprises and delights.
This final step of the 7 steps of Salon Emotion will focus on the experience of the guest chek out. Many guests often feel rushed at the end of a service. Taking the time to practice empathy,
In step 6 of the 7 steps of the Salon Emotion guest journey, learn how retail plays an important role in the overall guest experience. Retail empowers our guest to feel confident and serves as
Step 5 of the 7 step Salon Emotion journey focuses on the guest experience during the service portion of their visit. In this step, learn ways to make this part of service more enjoyable for the
DESCRIPTION: This first "we care for the planet" learning path within the Hairstylists for the Future program will give you the basis of how important it is to implement simple sustainability
DESCRIPTION: This first "we care for the planet" learning path within the Hairstylists for |
DESCRIPTION: This first "we care for the planet" learning path within the Hairstylists for |
DESCRIPTION: This first "we care for the planet" |
For World Environment Day 2021, L'Oréal Professional Products Division shares its commitment to a more sustainable hairstyling industry, in line with L'Oréal for the Future program. Because we
One of the most enjoyable times in the salon, according to 70% of salon guests, is the time spent in the treatment lounge. In step 4 of the journey through the 7 steps of Salon Emotion, learn
Step 3 in the 7 step Salon Emotion journey will share the importance of consultations with each guest. Consultations are an important part of the guest experience. Listening with empathy and
Step 2 of our journey through the 7 steps of Salon Emotion, will focus on the reception area of your salon and how to embrace each client to make them feel welcomed as they enter.
Join us to learn how to attract guests through both your physical window and your digital window.
Kickstart your career in hair with an apprenticeship training course designed to help you master essential haircut, styling, and color techniques. Whether you are a beginner or looking to refine your professional skills, there are all-day courses, intensive workshops, and e-learning programs available on our website with prestigious brands.
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