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Suite Emotion - Empower Me Thumbnail

Suite Emotion - Empower Me

Developing your business strategy can help set you up for success when starting or managing your own business.  In this video, learn some expert tips on the best way to brand yourself as well as

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Suite Emotion - Introduction Thumbnail

Suite Emotion - Introduction

In this introduction to Suite Emotion, Tatiana Ramos will share why the guest experience is important to maintaining a successful Suite Salon.  

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Salon Emotion En Espanol - La Salida Thumbnail

Salon Emotion En Espanol - La Salida

Este último paso de los 7 pasos de Salon Emotion se enfocará en la experiencia de la salida de los clientes.  Muchos clientes suelen sentirse apurados al final de un servicio.  Tomarse el tiempo

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Salon Emotion En Espanol - Producto de Venta Thumbnail

Salon Emotion En Espanol - Producto de Venta

En el paso 6 de los 7 de Salon Emotion, se aprende cómo los productos de venta juegan un papel muy importante en la experiencia total de los clientes.  Los productos de venta empoderan al cliente

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Salon Emotion En Espanol - Backbar Thumbnail

Salon Emotion En Espanol - Backbar

El paso 5 de los 7 pasos de Salon Emotion se enfoca en la experiencia del cliente durante la parte del servicio de su visita.  En este paso, se aprende a hacer que esta parte del servicio sea más

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Salon Emotion En Espanol - Estacion de Servicio Tecnico Thumbnail

Salon Emotion En Espanol - Estacion de Servicio Tecnico

Uno de los momentos más agradables del salón, según el 70% de los clientes, es el tiempo en la zona de Lavado (o sala de tratamiento.) En el paso 4 del recorrido de los 7 pasos dentro de Salón

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Salon Emotion En Espanol - Diagnostico Thumbnail

Salon Emotion En Espanol - Diagnostico

El paso número 3 en el recorrido a través de los 7 pasos de Salón Emotion compartirá la importancia del Diagnóstico con cada cliente. El Diagnóstico es un paso importante en la experiencia del

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Salon Emotion En Espanol - Area de Recepcion Thumbnail

Salon Emotion En Espanol - Area de Recepcion

El paso número 2 de nuestra recorrido a través de los 7 pasos de Salón Emotion, se enfocará en la zona de la recepción del salón y en cómo recibir a cada cliente para que se sienta cómodo y bienvenido

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Salon Emotion En Espanol - La Vitrina Thumbnail

Salon Emotion En Espanol - La Vitrina

Únase a nosotros para aprender cómo atraer a los clientes utilizando la vitrina digital y física.

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Salon Emotion En Espanol - Introduction Thumbnail

Salon Emotion En Espanol - Introduction

Conozca los 7 puntos de Contacto de la jornada del cliente

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Salon Emotion - Empathy Thumbnail

Salon Emotion - Empathy

In this module, explore the importance of empathy and how to create deeper connections and stronger relationships with your guests.

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Salon Emotion - Experience Thumbnail

Salon Emotion - Experience

Join us to learn the importance of creating memorable experiences for your guests.  Learn the difference between expected and memorable to make sure that each guest experience surprises and delights.

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Salon Emotion - Care for Me Thumbnail

Salon Emotion - Care for Me

This final step of the 7 steps of Salon Emotion will focus on the experience of the guest chek out.  Many guests often feel rushed at the end of a service.  Taking the time to practice empathy,

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Salon Emotion - Empower Me Thumbnail

Salon Emotion - Empower Me

In step 6 of the 7 steps of the Salon Emotion guest journey, learn how retail plays an important role in the overall guest experience.  Retail empowers our guest to feel confident and serves as

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Salon Emotion - Reveal Me Thumbnail

Salon Emotion - Reveal Me

Step 5 of the 7 step Salon Emotion journey focuses on the guest experience during the service portion of their visit.  In this step, learn ways to make this part of service more enjoyable for the

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Salon Emotion - Relax Me Thumbnail

Salon Emotion - Relax Me

One of the most enjoyable times in the salon, according to 70% of salon guests, is the time spent in the treatment lounge.  In step 4 of the journey through the 7 steps of Salon Emotion, learn

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L'Oréal ACCESS Logo

Hair Salon Management Courses with L’Oréal ACCESS

Managing a hair salon requires more than just technical expertise—it demands strong leadership, business management, and team development skills. Our hair salon management training courses equip salon owners, managers, and team leaders with the essential skills to efficiently run a successful salon, improve team performance, and enhance customer satisfaction.

This course covers key aspects of salon leadership, employee management, and business growth, helping you develop strategies for managing staff, optimizing salon operations, and increasing profitability. Learn how to motivate your hair salon team, implement effective time management practices, and improve client relationships to drive long-term success.Gain insights into staff recruitment, scheduling, performance evaluation, and team coaching to create a productive and positive work environment.

Whether you are a new salon manager or an experienced Hair Professional, this training provides essential knowledge on business planning, pricing strategies, and customer service excellence.With online and classroom options, these management courses offer flexible learning with industry-recognized certifications like CPD, ILM, or CMI. Access valuable resources, develop new leadership techniques, and take your salon business to the next level.

Enroll today to learn the best management practices for running a successful hair salon and leading your team with confidence!