Únase a nosotros para aprender cómo atraer a los clientes utilizando la vitrina digital y física.
Conozca los 7 puntos de Contacto de la jornada del cliente
In this module, explore the importance of empathy and how to create deeper connections and stronger relationships with your guests.
Join us to learn the importance of creating memorable experiences for your guests. Learn the difference between expected and memorable to make sure that each guest experience surprises and delights.
This final step of the 7 steps of Salon Emotion will focus on the experience of the guest chek out. Many guests often feel rushed at the end of a service. Taking the time to practice empathy,
In step 6 of the 7 steps of the Salon Emotion guest journey, learn how retail plays an important role in the overall guest experience. Retail empowers our guest to feel confident and serves as
Step 5 of the 7 step Salon Emotion journey focuses on the guest experience during the service portion of their visit. In this step, learn ways to make this part of service more enjoyable for the
One of the most enjoyable times in the salon, according to 70% of salon guests, is the time spent in the treatment lounge. In step 4 of the journey through the 7 steps of Salon Emotion, learn
Step 3 in the 7 step Salon Emotion journey will share the importance of consultations with each guest. Consultations are an important part of the guest experience. Listening with empathy and
Step 2 of our journey through the 7 steps of Salon Emotion, will focus on the reception area of your salon and how to embrace each client to make them feel welcomed as they enter.
Join us to learn how to attract guests through both your physical window and your digital window.
Learn about the 7 touch points of a client journey.
Introducing Suite Emotion, re-invigorate every client’s experience in your salon.
This 2 hour high impact Virtual Atelier is a new program designed to teach you the fundamentals for
In this video you will learn about the appropriate people hygiene, salon sanitation, and environmental hygiene guidelines needed in order to make sure that your salon is a safe, sanitary environment.
Client emotion is about creating a memorable experience to make your customer’s day better…… and yours as well! By the end of the module, you will be inspired to create
Managing a hair salon requires more than just technical expertise—it demands strong leadership, business management, and team development skills. Our hair salon management training courses equip salon owners, managers, and team leaders with the essential skills to efficiently run a successful salon, improve team performance, and enhance customer satisfaction.
This course covers key aspects of salon leadership, employee management, and business growth, helping you develop strategies for managing staff, optimizing salon operations, and increasing profitability. Learn how to motivate your hair salon team, implement effective time management practices, and improve client relationships to drive long-term success.Gain insights into staff recruitment, scheduling, performance evaluation, and team coaching to create a productive and positive work environment.
Whether you are a new salon manager or an experienced Hair Professional, this training provides essential knowledge on business planning, pricing strategies, and customer service excellence.With online and classroom options, these management courses offer flexible learning with industry-recognized certifications like CPD, ILM, or CMI. Access valuable resources, develop new leadership techniques, and take your salon business to the next level.
Enroll today to learn the best management practices for running a successful hair salon and leading your team with confidence!