In this module, explore the importance of empathy and how to create deeper connections and stronger relationships with your guests.
Join us to learn the importance of creating memorable experiences for your guests. Learn the difference between expected and memorable to make sure that each guest experience surprises and delights.
This final step of the 7 steps of Salon Emotion will focus on the experience of the guest chek out. Many guests often feel rushed at the end of a service. Taking the time to practice empathy,
In step 6 of the 7 steps of the Salon Emotion guest journey, learn how retail plays an important role in the overall guest experience. Retail empowers our guest to feel confident and serves as
Step 5 of the 7 step Salon Emotion journey focuses on the guest experience during the service portion of their visit. In this step, learn ways to make this part of service more enjoyable for the
For World Environment Day 2021, L'Oréal Professional Products Division shares its commitment to a more sustainable hairstyling industry, in line with L'Oréal for the Future program. Because we
One of the most enjoyable times in the salon, according to 70% of salon guests, is the time spent in the treatment lounge. In step 4 of the journey through the 7 steps of Salon Emotion, learn
Step 3 in the 7 step Salon Emotion journey will share the importance of consultations with each guest. Consultations are an important part of the guest experience. Listening with empathy and
Step 2 of our journey through the 7 steps of Salon Emotion, will focus on the reception area of your salon and how to embrace each client to make them feel welcomed as they enter.
Join us to learn how to attract guests through both your physical window and your digital window.
Discover how to properly use and apply Pureology Color Fanatic Multi-Tasking Leave-In Spray.
Learn about the 7 touch points of a client journey.
Shades EQ Bonder Inside is Redken’s first acidic liquid demi-permanent haircolor with built in bonder technology. It tones and helps to strengthen sensitized hair in a single step with no
Light Master Pre-Bonded is Matrix’s most innovative lightener. Its pre-bonded formula is fortified with Citric Acid to protect bonds to keep fibers strong. Suitable for all hair types, this lightener
SoColor Sync Acidic Opal Toners feature 4 unique shades formulated with iridescent tones to illuminate every blonde. They deposit true-to-tone results with no lift on levels 10 + above.
Unbreak My Blonde is a protective and strengthening haircare system infused with citric acid to help protect + strengthen weakened bonds + revive overprocessed hair.
In This
Ready to boost your Hairstyling skills with expert-led training? Our professional hairdressing video courses and detailed tutorials are designed for all levels, from beginners to experienced stylists looking to refine their cutting, coloring, and styling techniques. Developed with L’Oréal’s global network of educators and artists, each course combines technical precision with the latest trends to help you deliver salon-quality results.
Learn at your own pace with video tutorials featuring real techniques, expert insights, and the trusted expertise behind brands like L’Oréal Professionnel, Kérastase, Redken, and Matrix. These online tutorials cover every aspect of the craft—from precision cuts and advanced color technique to client consultation—offering practical, real-world knowledge.
Upon completion, you’ll receive a certificate that strengthens your professional profile and opens new career opportunities. Whether you're starting out or aiming to sharpen your skills, L’Oréal’s online Hairstyling education gives you the tools to stay ahead in a competitive industry. Start learning today and shape the future of your Professional Hairstyling career.