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Video Fundamentals levelL’Oréal Business Academy

Salon Emotion - Care for Me

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What you will learn

This final step of the 7 steps of Salon Emotion will focus on the experience of the guest chek out.  Many guests often feel rushed at the end of a service.  Taking the time to practice empathy, following up with future visits and ensuring the guest is happy with their experience will lead keep your guest coming back to you time and time again.  

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Salon Emotion - Care for Me