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Video Fundamentals levelL’Oréal Business Academy

Salon Emotion - Wow Me

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What you will learn

Step 3 in the 7 step Salon Emotion journey will share the importance of consultations with each guest.  Consultations are an important part of the guest experience.  Listening with empathy and understanding gives us the ability to meet and exceed the guest's expectations.  

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Salon Emotion - Wow Me