Suite Emotion Learning Plan

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What you will learn

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7 Courses

Suite Emotion - Empower Me

Video

Developing your business strategy can help set you up for success when starting or managing your own business. In this video, learn some expert tips on the best way to brand yourself as well as key things to think about to keep you growing.

Suite Emotion - Introduction

Video

In this introduction to Suite Emotion, Tatiana Ramos will share why the guest experience is important to maintaining a successful Suite Salon.

Suite Emotion - Satisfaction

Video

Finish strong with the final step in Suite Emotion - the checkout. In this video, Tatiana will share with you the key things to remember as your guest is completing their visit to ensure that they continue to come back to you again and again.

Suite Emotion - The Confirmation

Video

A warm welcome can make your client feel at ease from the moment they sit in your chair. This video will help you be prepared so that you can focus on what's most important - the guest experience.

Suite Emotion - The Consultation

Video

The consultation is one of the most important points in your client's journey - however it is often overlooked. In this video, Tatiana will take you through the key items to remember for a successful consultation.

Suite Emotion - The Revelation

E-Learning

In Step 5 of the 6 steps of the Suite Emotion guest journey, learn how service and retail play an important role in the overall guest experience. Retail empowers our guest to feel confident and serves as an extension of the service by keeping their color and style fresh between visits.

Suite Emotion - The Window

Video

Whether your window is physical or digital, optimizing the content and making it easy for people to find you is essential to success. This video will give you the main things to focus on as well as some helpful information about Google My Business and Instagram that will help you reach more potential clients.